Center Policy

In order to maintain an environment which is not only educational, but also safe and fun for all attendees, students are expected  to meet the expectation in academic and personal integrity, respect for all members of the community.   To this end, students must adhere to our Honor Code (see below). We regret that we could not accommodate students who are unable to meet these expectations. Rules for Proper Conduct:    

• Show academic work of integrity.
• Show courtesy and respect for others.
• Avoid using profane or rude language.
• Behave responsibly, and always exercise self-discipline.
• Be respectful to the robot.  The robot, just like any electronic equipment,  can be damaged by rough play, such as manually push the robot, throwing it against a hard surface.  (Clear instruction in proper treatment will be given to the students at the beginning of the class)
• No horseplay.
• No continuous disruptive behavior.

Disciplinary Actions:

If a student who is involved in a serious disciplinary situation, his/her  participation may be terminated at administrator's sole discretion without refund.  Hopefully, such circumstance will never happen. However, it is important to have this policy in place in order to be fair to other participants. 

Terms during the school year (Sept to Mid-June term programs)

Please do note: each term is a term-based commitment.

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Multiple Terms reservation Fee Reduction (Sept to Mid-June term programs)

• You may register both Fall-A and Fall-B at the same time, you will be entitled to $50 fee reduction. Please note, discounts will be honored only if reservation takes place at the time when the initial term registration.
• Each term MUST BE a term-commitment starting 2 weeks prior to the term starts. .
• $200 non-refundable deposit for the 1st term - (100% applies to the tuition) is required upon registration.
• You may withdraw for each term 2 weeks prior to each single term starts. For example, you register for both Fall-A and Fall-B; but wish to withdraw from Fall-B later, you may do so with 2 weeks prior to the Fall-B term starts. After that, you are committed to the full Fall-B term. For cancellation details, please review Cancellation Policy below.
• In case of recurring: 1st payment will take place about one month prior to term starts.
• In case of full payment: It is due two weeks prior to term starts.
• In case of lacking recurring payment: Maximum two emails attempts and one phone call will be placed for following up. Seat will be removed after all attempts have failed to obtain proper confirmation and payment. The deposit is not refundable.

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Summer Workshops

$250 deposit is required to reserve a seat.(fully applied to the tuition) Remaining balance can be broken down into monthly with minimum $100 till June 30th. All tuition fees are required to be completed prior to classes.

Changes may be made at no cost until 2 weeks before the start of your changed session.

Extended Hours

• Hourly base - from 3 to 5PM
• Must be preallocated by June 30th.
• $16/hr. Please note that any 15 minutes into an hour is counted as a full hour.

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School Technology Trip Workshops

• Contract-based.
• Please visit Tech Trip page for more details.

The following refund policies apply in the event of cancellation or withdrawal.  

Important Note:

• "No show" does not negate your obligation of payment.
• No Workshop/Week Transfers are allowed within two weeks prior to your workshop.
• If a participant repeatedly violates the code of conduct or commits serious disciplinary offenses, participation will be terminated at the administration’s discretion without refund.
• All of staff assignment and classes preparation work has been completed according to registration by May.  This refund policy is put in place in order to conduct proper coordination of staff and classes management.

Reserving a seat means that you have committed to hold the seat.  You will be fully responsible for the tuition and be subject to the following payment policies:

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Terms during the school year (Sept to Mid-June term programs)

Apply to all term-based programs except Summer Workshops.

• All MUST BE A FULL TERM COMMITMENT.
• $200 non-refundable deposit (100% applies to the tuition) is required upon registration.
• If you reserve two terms, amount to be refunded = the initial discounted term amount - non-refundable $60 service fee.
• In case of recurring: 1st payment will take place about one month prior to term starts.
• In case of full payment: It is due two weeks prior to term starts.
• In case of lacking recurring payment: Maximum two emails attempts and one phone call will be placed for following up. Seat will be removed after all attempts have failed to obtain proper confirmation and payment. The deposit is not refundable.

• Cancellation/Late Payment policy for both new and returning:

  For all cases other than cancellation initiated by Storming Robots, non-refundable $60 admin fee will be applied.

  $200 is non-refundable. Deposit will be refunded only if session is being cancelled or rescheduled by Storming Robots.
  *** Notification of Withdrawal MUST be received in writing by either e-mail or postal mail.
  For withdrawals that take place 2 weeks prior to a term starts, amount to be refunded = the initial discounted term amount - non-refundable $60 admin fee.
  Prior to Term starts:	Refund
  > 2 weeks	100% of full tuition minus $200
  > 1 week	50% of Full Term Tuition minus $200
  Otherwise	No refund

  • No carry-over classes to the next term.
  • In case of switching after class has already taken place, the deposit of $100 cannot be transferred to the new class.
  • "No show" does not negate payment obligation.

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Summer Workshops

$250 deposit is required to reserve a seat.(fully applied to the tuition) In all cases of cancellation, 5% is non-refundable. Remaining balance can be broken down into monthly with minimum $100 till June 30th. All tuition fees are required to be completed prior to classes.
Changes request	Switching weeks may be made at no cost until 14 days before the start of your changed session. No refunds are provided for cancellations made within 14 days of the start of your session.
Notification Received	Refund Deadlines
Prior to May 15th	100 % minus $50 non-refundable deposit.
May 15th to June 15th	50 % minus $50 non-refundable deposit
After June 15th	No Refund
	The only Exception:  "unforeseeable" medical reason. Letter of verification from your child's doctor is required.

Extended Hours

• Hourly base - from 3 to 5PM
• Must be preallocated by June 30th.
• $16/hr. Please note that any 15 minutes into an hour is counted as a full hour.

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Assessment Sesson

• All requests for rescheduling or cancellation of a scheduled session must be submitted via email at least one day in advance.
• If notice is not received with at least one day’s notice, the session will be considered forfeited, and the applicant will be required to re-register, including payment of the $25 registration fee.

School Technology Trip Workshops

Contract-based.

For All Programs

1. In any event when cancellation is due to the student's unforeseeable medical reason, pro-rated refund minus administrative cost ($100) will apply after a doctor's letter is received for verification.

2. NO refund, nor rescheduling for "No show". "No Show" means you do not demonstrate any effort to inform us until the day of the program.

3. Staff is not permitted to administer medications.  Arrangements MUST be made accordingly before the beginning of your registered session.  

Please also see the Payments and Cancellation Policy. In order for us to keep the recurring service free for all our students' families, we must work with a manageable process. The following lists the simple rules:

• Credit card payment method is required. Full term payment must be received if payment is made by check.
• All payments will be processed on the 6th within a month.  For example, your registration submitted on the 12th, your first recurring payment will be on the 6th in the following month.
• The first recurring tuition payment must be submitted minimum three weeks prior to the beginning of a term.

• $15.00 Administrative cost for each declined recurring payment.

  In order to provide recurring payment services at no additional cost to families, Storming Robots absorbs the expense of the service. Each payment decline incurs additional fees and administrative costs. $15.00 will be automatically added to your account for each declined recurring charge.

  Please keep your CC payment information up-to-date via our parental portal to avoid the $15 admin fee at each recurring payment failure.

The core strength of our program lies in prioritizing students' ability to progress at their own pace. This empowerment allows students to excel based on their individual abilities and learning styles. As a result, no two classes' progress are identical, even if they are at the same level. This personalized approach ensures that each student's learning journey is unique and tailored to their specific needs and strengths.

To minimize disruption to any class, the following policy will be strictly followed:

Please submit your request here. Make sure you will submit it with at least 3 weeks before deadline.

For summer valid referral, you will receive our appreciation rebate at the end of August.

What is a valid referral?

1. Students you refer need to be new to SR.
2. All referral must be stated prior to the start date of his/her paid summer camp or school year sessions.
3. Not Siblings.
4. No cyclic referral. In other words, campers cannot refer each other. 

*** All summer referral : The rebate will be issued no later than first week of following September.

• In order to avoid avoid cross contamination, routine practices are exercised including hand washing, no food sharing, and the routine cleaning of surfaces where food is consumed.
• All students must NOT bring food/drink into the lab (no gum chewing either).
• Everyone MUST wash their hands after restroom visit and food break.  Should NOT just count on only hand sanitizer because it does not break down protein, e.g. from peanut.  Wash your hands!
• Only during the full day workshops when students are given snack and lunch break.  All surfaces will be wiped with safe cleaning agent.
• If applicable, the epinjection/autoinjector needs to be accessible for quick access within several minutes of a reaction and kept in a secure but unlocked location.

Lab

Any Child of unsuitable age for a class (such as: infants, toddlers, or younger siblings) will not be permitted in computer labs. They MUST be under their own parent's/guardian's supervision at all times while they are at the center. The center is not responsible for lost or stolen personal property.

Privacy Policy

Please go here to review the Privacy Policy

Copyright notice - This website and its content is copyright of Storming Robots, LLC®. All rights reserved. Storming Robots shall retain ownership of works created as institutional works. Institutional works include works that are funded by SR, such as robotics projects, the practice mats for Robotics Projects Track, as well as our learning site. Any redistribution or reproduction of part or all of the contents in any form is prohibited without written permission from Storming Robots' administration to do so.

Willful copyright infringement may be prosecuted to the fullest extent of the law.